FREE DELIVERY SERVICE

Our free delivery service runs between 8:00am - 4:30pm on specific days of the week. All orders for deliveries must be placed before the delivery day in our opening hours via email or telephone. You will be asked for payment when placing the order unless you are a credit account holder. Payments are only taken over the phone for security reasons. If you would prefer to pay cash or do not feel comfortable giving your details over the phone, you do have the option to come into our store and pay for your order (cash/visa). If you miss your delivery the goods will return to our warehouse and will be rescheduled for the next free delivery day. We only make two attempts to deliver your goods until we contact you. You can upgrade your delivery with a £5.00 charge to receive the goods earlier or we can put your order in our collection based in Middlesbrough. 

SPECIAL DELIVERY SERVICE

Our special delivery service comes with a charge of £5.00 unless your order is £500 or more excluding VAT. We offer this service to fit around your schedule whether that be due to your opening times or last minute occasions. All orders must be prepaid over the phone unless you have a credit account. If you would prefer to pay cash or do not feel comfortable giving your details over the phone, you do have the option to come into our store and pay for your order (cash/visa). We aim to get these deliveries to you within two working days unless organised otherwise. Depending on the availability of our vans these deliveries can be morning or afternoon on request, before or after a certain time and sometimes same day. If you miss your delivery the goods will return to our warehouse, we will then contact you regarding your order. Unfortunately to reschedule another special delivery you will be charged another £5.00. If you decide to cancel or collect your order the original £5.00 charge will not be refunded if the delivery has already been attempted.

PLEASE NOTE

We are committed to helping the environment through our box recycling efforts! Different product images and descriptions may appear on the boxes you receive, please do not be phased. If you can see blue tape on your parcel please check the goods inside before calling the office. If the items you received on delivery are incorrect or damaged, please call within 3 days or email our sales team.